ImmiAccount File Upload Rules: 5MB Limit, Filenames & Rejected PDFs
Every ImmiAccount upload has to pass three checks: file size, filename characters, and file type. This video covers the 5 MB limit, the 60 and 100 document caps, and how to fix an encrypted or form-fillable PDF before you try again. Figures as at September 2026.
Read the full guide, with official sources →
Watch
Chapters
- 0:00 Over 5MB?
- 0:12 5 MB per file.
- 0:22 Most visas: 60 documents.
- 0:35 Filenames: letters, numbers,
- 0:47 Fix filenames before you upload —
- 0:59 Accepted formats:
- 1:09 Encrypted or form-fillable PDF?
- 1:21 Compress: 200–300 DPI scans,
- 1:35 Common errors, in one glance
- 1:50 The most common mistake:
- 2:03 Where to read more
Transcript
ImmiAccount rejects any file over 5 MB the instant you try to upload it — no warning, no partial upload.
The limit is 5 MB per file, no exceptions. A 6 MB JPEG photo is rejected just as fast as a 6 MB PDF.
Most applications allow up to 60 documents. Partner visa applications — subclass 820, 801, 309 and 100 — allow up to 100.
Filenames can only contain letters, numbers, dashes, and one more symbol shown on screen. Spaces, apostrophes, and brackets are all rejected instantly.
A file called "John's Passport (colour).pdf" needs renaming to "Johns-Passport-colour.pdf" before it will upload — apostrophes and brackets both get rejected.
The accepted formats are PDF, JPEG, TIFF, PNG, and BMP — PDF is the most reliable across every application type.
Two kinds of PDF are rejected outright: encrypted ones, and form-fillable ones with editable fields. Fix either by printing the file to PDF and saving it fresh.
For scans, 200 to 300 DPI is enough. For photos, reduce quality to 70 or 80%, and skip the 4000 by 3000 pixel dimensions — passport photos don't need them.
If an upload fails with no progress, the file is over 5 MB. An invalid file name error means a rejected character. And "maximum documents reached" means you've hit the 60 or 100 document cap.
The most common mistake: uploading an iPhone photo straight off the camera, or a ZIP file. Neither is accepted — HEIC needs converting to JPEG first, and ZIP files never work at all.
The full guide, with the official sources, is on migratio.com.au. The link is in the description.
Short versions
- Why your file just got rejected (0:31)
- The filename rule almost nobody reads (0:28)
- 60 documents, then you're capped (0:26)
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