How to Import Your Agent's Application into Your Own ImmiAccount
If your migration agent lodged your visa application, it won't show up in your own ImmiAccount unless you import it. This video explains what a mirror account is, exactly what you can and can't do with one, and the mandatory MFA check that can block the import. Figures as at September 2026.
Read the full guide, with official sources →
Watch
Chapters
- 0:00 Your agent lodged it.
- 0:12 It's a window into it,
- 0:22 What you need
- 0:32 Four steps
- 0:44 What you can do
- 0:55 Read-only:
- 1:06 MFA has been mandatory
- 1:19 When to import,
- 1:30 Don't reply twice
- 1:40 Where to read more
Transcript
If your migration agent lodged your visa application, it won't show up in your own ImmiAccount — unless you import it yourself.
A mirror account isn't a separate account. It's what happens when you pull a read-only copy of an agent-lodged application into your own ImmiAccount.
To import it, you need three things: your Transaction Reference Number, your date of birth exactly as it's written on the application, and your own personal ImmiAccount.
Log in, choose Import application, enter your TRN and date of birth, then submit. If the details match, it appears on your dashboard within moments.
Once imported, you can check the status, read Department correspondence, view visa conditions once granted, see attached documents, and get notified when something changes.
It's read-only in most cases. You generally can't edit details, make payments, or withdraw the application — those still sit with whoever lodged it.
If the import fails, check your own account setup first. Multi-factor authentication has been mandatory on ImmiAccount since 18 June 2025, and an incomplete setup can block it.
Import if you want independent visibility, you're switching agents, or your agent has gone quiet. Leave it with them if they're actively managing the case day to day.
The real risk isn't importing — it's both you and your agent replying to the same Department request separately. Coordinate who responds before you touch anything.
The full guide, with the official sources, is on migratio.com.au. The link is in the description.
Short versions
- Your agent lodged it. You can't see it. Here's the fix. (0:29)
- What a mirror account can't do (0:27)
- Check this before you import your agent's application (0:31)
Talk it through with a registered agent
Every agent on Migratio is on the official OMARA register. Compare agents and their consultation fees.